Hire Remote Claims Processing Specialist

Hire Remote Claims Processing Specialist

Insurance companies, healthcare organizations, third-party administrators, claims management companies and other businesses handling high volumes of claims can hire a Remote Claims Processing Specialist to support claim intake, documentation review, data entry, claim verification, status updates, records management and administrative processing. A skilled Claims Processing Specialist helps move claims through established workflows accurately and efficiently while maintaining organized records and escalating exceptions to authorized claims professionals. We help businesses hire Remote Claims Processing Specialists supporting organizations across the USA, United Kingdom, Australia, UAE and Dubai. Remote specialists can work with health insurance claims, property and casualty claims, auto insurance claims, workers’ compensation administration, life insurance claims, dental claims, travel insurance claims, warranty claims and other structured claim-processing environments according to the organization’s procedures and applicable requirements.

Depending on the industry and workflow, businesses may hire professionals under related titles such as Insurance Claims Processor, Medical Claims Processor, Claims Processing Associate, Claims Administrator, Claims Support Specialist, Claims Operations Specialist, Claims Intake Specialist, Claims Data Entry Specialist, Claims Examiner Assistant, Claims Coordinator or Claims Processing Representative. The role should be clearly distinguished from positions requiring professional licensing or authority to make consequential coverage, liability, medical, legal or settlement decisions. A Remote Claims Processing Specialist can perform administrative and operational tasks according to established rules, while claim approval, denial, coverage interpretation, settlement authorization and other regulated or high-impact decisions should remain with appropriately qualified and authorized personnel.

What Does a Remote Claims Processing Specialist Do?

A Remote Claims Processing Specialist helps manage the administrative lifecycle of a claim from initial submission through processing, documentation and status tracking. When a new claim arrives through an online portal, email, electronic data exchange, telephone intake process or another approved channel, the specialist can create or update the claim record and verify that required information has been supplied. Depending on the type of claim, this may involve checking policy or member information, claimant details, dates, provider or vendor information, supporting documents, invoices, claim forms, reference numbers and other required fields. Missing or inconsistent information can be identified and routed for clarification according to the organization’s established procedures rather than being guessed or independently interpreted.

After intake, the specialist may enter or validate claim information within the claims management system, organize attachments, assign predefined classifications, update workflow statuses and route the file to the appropriate department or authorized claims professional. They can communicate administrative requests for missing documents, monitor outstanding requirements, maintain claim notes and respond to permitted status inquiries. Claims Processing Specialists can also support reconciliation, duplicate-claim identification, document indexing, queue management and routine quality-control checks. Where automated claim-processing systems identify exceptions, the specialist can review the administrative issue and escalate cases requiring professional judgment. Maintaining a complete audit trail of processing activity is particularly important because claims records may later be reviewed for quality assurance, compliance, customer service or dispute resolution.

Why Hire a Remote Claims Processing Specialist for Your Business?

Claims operations can generate substantial administrative workloads, particularly when organizations receive hundreds or thousands of claims across different channels. Even where claim adjudication systems automate portions of the workflow, submitted information still needs to be captured accurately, documentation must be organized and exceptions require follow-up. When qualified adjusters, examiners, healthcare professionals or claims managers spend large portions of their working day performing routine data entry and document administration, less time remains for cases requiring their expertise. Hiring a Remote Claims Processing Specialist allows administrative processing to be assigned to dedicated professionals while authorized claims personnel concentrate on evaluation, investigation and decision-making responsibilities.

Remote claims support can also help organizations manage seasonal workloads, business growth and processing backlogs. A claims operation experiencing increasing submission volumes can expand administrative capacity without requiring every additional worker to be physically located within the same office. Distributed teams can provide coverage across different time zones and maintain queues according to defined service standards. However, effective remote claims processing requires structured workflows rather than simply giving workers access to sensitive systems. Organizations should establish clear processing rules, quality-control procedures, escalation paths and access permissions so specialists understand which tasks they can complete independently and which situations must be referred to supervisors or licensed professionals.

Claims Processing Skills, Responsibilities and Insurance Technology to Look For

A capable Remote Claims Processing Specialist should demonstrate strong attention to detail, data accuracy, documentation skills, confidentiality and the ability to follow standardized procedures consistently. Claims frequently involve large quantities of similar information, making accurate identification numbers, dates, amounts, classifications and supporting documentation particularly important. Specialists should be comfortable working with structured queues and checklists while recognizing unusual situations that require escalation. Written communication skills are valuable when requesting missing documentation or recording claim notes because other team members need to understand what actions were taken and why. Depending on the industry, familiarity with insurance terminology, healthcare claims terminology, policy administration or relevant billing concepts can significantly reduce training requirements.

Technology varies considerably between claims environments. Insurance organizations may operate dedicated claims management, policy administration and document-management systems alongside Salesforce, Microsoft Dynamics 365 or other CRM platforms. Healthcare-related claims operations may involve practice management, billing, clearinghouse or payer platforms and standardized electronic claims workflows. Microsoft Excel and Google Sheets may be used for approved reconciliation and reporting activities, while Microsoft 365, Google Workspace, Teams and Slack can support internal collaboration. Remote workers should use organization-approved systems and secure authentication methods. Sensitive claimant, policyholder, patient, financial or medical information should not be copied into unauthorized personal applications or communication channels.

Remote Claims Processing Specialist Services for Different Businesses and Industries

Health insurers, healthcare organizations, medical billing companies and third-party administrators can hire Remote Claims Processing Specialists to support administrative healthcare claims workflows. Responsibilities can include claim data entry, document indexing, eligibility-related administrative verification, status tracking, rejection follow-up and routing exceptions to appropriate professionals. Healthcare information can be highly sensitive, so organizations should implement privacy controls appropriate to their jurisdiction and contractual obligations. Specialists should not independently make clinical decisions or determine medical necessity unless they hold the appropriate professional qualifications and have been explicitly authorized to perform those functions.

Property and casualty insurers can use Claims Processing Specialists for administrative support involving auto, property, commercial and other claims. Life insurers may require assistance organizing beneficiary documentation and claim records, while travel insurers can use remote teams to process supporting documents and maintain claim queues. Workers’ compensation administrators, warranty providers, roadside assistance programs and other claims-based operations can similarly use remote processing support. Third-party administrators and business process outsourcing providers can build larger claims teams consisting of Claims Intake Specialists, Claims Processing Specialists, Claims Administrators, Customer Service Representatives, Document Specialists, Quality Assurance Specialists and appropriately qualified Claims Examiners or Adjusters.

Areas We Serve: Hire Remote Claims Processing Specialists in the USA, UK, Australia, UAE and Dubai

Businesses looking to hire a Remote Claims Processing Specialist in the USA can find professionals supporting organizations throughout California, New York, Texas, Florida, Illinois, Pennsylvania, New Jersey, Georgia, North Carolina, Virginia, Washington, Massachusetts, Colorado, Arizona, Ohio, Michigan, Tennessee, Maryland, Minnesota, Missouri, Wisconsin, Indiana, Connecticut, Oregon, Utah, Nevada and other states. Insurance companies, healthcare organizations and claims administrators in New York City, Los Angeles, Chicago, Houston, Dallas, Austin, Miami, Atlanta, Boston, Seattle, Denver, Phoenix, Philadelphia, Charlotte, Tampa and other markets can hire remote specialists for structured claims administration. Relevant searches include Hire Remote Claims Processing Specialist USA, Insurance Claims Processor USA, Medical Claims Processor USA, Claims Administrator USA, Claims Intake Specialist USA, Claims Processing Associate USA and Remote Claims Support Specialist USA.

Organizations in the United Kingdom can hire Remote Claims Processing Specialists supporting England, Scotland, Wales and Northern Ireland, including London, Manchester, Birmingham, Leeds, Liverpool, Bristol, Edinburgh, Glasgow, Cardiff and Belfast. Australian organizations can hire remote claims professionals supporting New South Wales, Victoria, Queensland, Western Australia, South Australia, Tasmania, Australian Capital Territory and Northern Territory, including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Gold Coast, Hobart and Darwin. UAE businesses can hire Claims Processing Specialists supporting Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Insurance, healthcare and administrative service businesses operating in Dubai’s major commercial districts, including Business Bay, Downtown Dubai, DIFC, Dubai Internet City and Jumeirah Lakes Towers, can use remote professionals to support appropriate claims administration and back-office workflows.

Why Businesses Should Trust Us When Hiring Remote Claims Processing Specialists

Claims processing requires careful matching because workflows differ substantially between health insurance, property and casualty insurance, life insurance, workers’ compensation, travel insurance and other claims environments. Our approach focuses on identifying specialists according to the organization’s claim type, processing platform, document requirements, workflow complexity, expected volume and level of responsibility. A Medical Claims Processor familiar with healthcare billing workflows may not automatically be appropriate for property insurance claims, while an experienced P&C Claims Administrator may require additional training before working with healthcare claims. Defining the workflow before hiring helps businesses select professionals with more relevant knowledge and reduces the risk of assigning responsibilities beyond their experience.

Security, privacy and decision authority should also be clearly established. Claims can contain personal identification information, financial records, medical information and other sensitive data. Organizations should use role-based access, multi-factor authentication, controlled file-sharing systems and documented data-handling procedures. Remote specialists should receive only the system permissions necessary for their assigned responsibilities. Approval or denial of claims, interpretation of policy coverage, determination of liability, settlement negotiation, clinical determinations and other consequential decisions should remain with properly qualified and authorized personnel whenever required. Quality assurance procedures can include sample reviews, exception monitoring, processing accuracy checks and audit trails. With these controls in place, businesses can hire Remote Claims Processing Specialists to strengthen administrative claims operations across the USA, UK, Australia, UAE and Dubai.

Frequently Asked Questions About Hiring a Remote Claims Processing Specialist

What is a Remote Claims Processing Specialist? A Remote Claims Processing Specialist is an administrative claims professional who supports claim intake, data entry, documentation, verification, workflow updates and records management while working remotely.

What does a Claims Processing Specialist do? Responsibilities can include entering claims, checking required information, organizing supporting documents, updating claim statuses, requesting missing documentation and routing cases to authorized claims professionals.

Can I hire an Insurance Claims Processor remotely? Yes. Many administrative insurance claims functions can be performed remotely through secure claims management and document systems.

Can I hire a Medical Claims Processing Specialist? Yes. Healthcare organizations, insurers, medical billing companies and administrators can hire specialists familiar with healthcare claim-processing workflows.

Can a Claims Processing Specialist process health insurance claims? Yes. Specialists can perform authorized administrative processing tasks, while clinical determinations and other regulated decisions should remain with appropriately qualified professionals.

Can a Claims Processing Specialist handle auto insurance claims? Administrative support for auto claims can be performed remotely, including document processing, record updates and status administration. Activities requiring licensed adjuster authority should remain with appropriately authorized professionals.

Can a Claims Processing Specialist handle property insurance claims? Yes. Remote specialists can support administrative property claims workflows while coverage, damage evaluation and settlement decisions remain with authorized claims personnel.

Can a Claims Processing Specialist approve or deny claims? Administrative specialists should not automatically be given authority to approve or deny consequential claims. Decision-making authority should be determined by applicable requirements and the organization’s internal authorization structure.

Can Remote Claims Processing Specialists perform data entry? Yes. Accurate claim data entry, validation and record maintenance are common responsibilities.

Can they request missing claim documents? Yes. Specialists can communicate approved administrative requests for missing documentation and record responses within the claims system.

Can they help reduce a claims backlog? Additional processing capacity can help organizations work through administrative queues and backlogs, although results depend on claim complexity, staffing, systems and workflow design.

What skills should a Claims Processing Specialist have? Important skills include attention to detail, accurate data entry, documentation, confidentiality, claims terminology, workflow management and the ability to follow established processing procedures.

What software do Claims Processing Specialists use? They may use dedicated insurance claims systems, policy administration platforms, healthcare billing systems, CRM platforms, document-management systems, Microsoft 365, Excel and other organization-approved software.

What is the difference between a Claims Processor and a Claims Adjuster? A Claims Processor generally performs administrative processing and documentation, while a Claims Adjuster may investigate claims, assess losses and perform other functions that can require specific authorization or licensing.

What is the difference between a Claims Processor and a Claims Examiner? Claims Processors usually focus on administrative workflow, while Claims Examiners may have greater responsibility for evaluating claim information and determining whether claims satisfy applicable requirements.

Can I hire a Remote Claims Processing Specialist in the USA? Yes. Insurance companies, healthcare organizations, administrators and other businesses throughout the United States can hire remote claims processing professionals.

Can I hire a Remote Claims Processing Specialist in the UK? Yes. Organizations throughout England, Scotland, Wales and Northern Ireland can hire Remote Claims Processing Specialists for appropriate administrative claims functions.

Can I hire a Remote Claims Processing Specialist in Australia? Yes. Businesses in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and throughout Australia can hire remote claims professionals.

Can I hire a Remote Claims Processing Specialist in Dubai or the UAE? Yes. Insurance, healthcare and administrative service organizations in Dubai, Abu Dhabi, Sharjah and throughout the UAE can hire remote specialists for appropriate claims processing support.

Why should I hire a Remote Claims Processing Specialist through your service? Our approach focuses on matching specialists according to claim type, industry, processing platform, workflow, volume and required responsibilities. Businesses can hire individual Claims Processing Specialists or build remote claims administration teams supporting operations across the USA, UK, Australia, UAE and Dubai.

Trust is essential when hiring professionals who will handle important business responsibilities, communicate with customers, access company systems, or contribute to ongoing projects. Our approach is focused on helping businesses hire experts and specialists with the skills and experience appropriate for their individual requirements. We understand that businesses are not simply looking for another worker; they are looking for dependable professionals who can become productive members of their teams.

We support businesses searching for remote professionals across administration, accounting, bookkeeping, customer service, sales, digital marketing, IT, software development, data, healthcare administration, legal support, insurance, real estate, e-commerce, research, and many other professional areas. This broad selection allows companies to look for talent according to the actual responsibilities of the position rather than relying on a one-size-fits-all hiring approach.

Our focus is also on flexibility. Businesses may need a full-time professional, part-time specialist, dedicated remote worker, or expert for a specific project. We help organizations explore talent according to those requirements.

Clear communication is equally important. Before hiring, businesses should understand the role being filled, required skills, expected responsibilities, working arrangements, and other important requirements. This helps create clearer expectations between businesses and remote professionals.

Whether you are hiring your first virtual assistant or expanding an established remote department, our objective remains the same: help you find skilled people who can support your organization effectively.

When you hire experts through our remote hiring solutions, you gain access to professionals across multiple fields while maintaining the flexibility to build a workforce around your organization’s specific needs.

Our remote hiring solutions are designed for businesses looking for professional talent across international markets. We help companies hire experts, hire specialists, and find remote workers for positions that can be successfully performed online, regardless of where the business maintains its primary office.

We serve businesses throughout the United States, including companies in major commercial markets such as New York, California, Texas, Florida, Illinois, Washington, Massachusetts, Georgia, Arizona, Colorado, and other states. American businesses can find remote professionals for administrative, accounting, customer service, sales, marketing, technology, healthcare support, legal, real estate, and e-commerce positions.

We also support businesses throughout the United Kingdom, including London, Manchester, Birmingham, Leeds, Liverpool, Bristol, Glasgow, Edinburgh, and other locations. UK companies can hire specialists for both everyday operational responsibilities and more specialized professional functions.

Our services extend throughout Australia, supporting organizations in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Gold Coast, Newcastle, and other Australian locations.

Businesses in Dubai and throughout the United Arab Emirates (UAE) can also use our remote hiring solutions. We support organizations in Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain that want to expand their teams with remote professionals.

Because the positions we focus on are remote-compatible, geographical distance does not have to prevent businesses from accessing specialized skills. Whether your organization operates from the USA, UK, Australia, Dubai, or elsewhere in the UAE, you can search for professionals according to your role requirements.

Our objective is to make international remote hiring more accessible, allowing businesses to build flexible teams and access expertise beyond their immediate local employment market.

Businesses can hire experts and specialists across a wide range of remote-compatible professional categories. Our focus is on helping organizations find talent for both everyday business operations and positions requiring more specialized knowledge, experience, or technical capabilities.

For administrative requirements, businesses can hire virtual assistants, executive assistants, administrative assistants, remote receptionists, appointment setters, scheduling coordinators, data entry specialists, and other administrative professionals. Accounting and finance requirements can be supported by bookkeepers, accountants, accounts payable specialists, accounts receivable specialists, payroll professionals, billing specialists, and financial analysts.

Companies looking to strengthen customer acquisition and customer relationships can hire customer service representatives, live chat specialists, email support specialists, sales representatives, sales development representatives, business development representatives, lead generation specialists, account managers, and customer success professionals.

Digital and creative roles include SEO specialists, PPC specialists, digital marketers, social media managers, content writers, copywriters, graphic designers, presentation designers, video editors, and content marketing professionals. Technology-focused businesses can search for web developers, software developers, IT support specialists, database administrators, data analysts, automation specialists, AI professionals, and other technical experts.

We also support more specialized industries. Businesses can find remote professionals for healthcare administration, medical billing, medical coding, insurance verification, legal support, paralegal services, insurance operations, real estate administration, property management, mortgage processing, e-commerce operations, logistics, recruitment, research, and related functions.

This variety enables businesses in the USA, UK, Australia, Dubai, and the UAE to build remote teams around their actual operational requirements.

Whether you need one specialist or professionals across several departments, our goal is to provide a straightforward way to identify the expertise your business needs and hire remote talent capable of supporting your organization.

  • Remote hiring gives businesses greater flexibility when searching for professionals with specific skills. Companies in the USA, UK, Australia, Dubai, and across the UAE are no longer limited to recruiting only candidates who live within commuting distance of their offices. Instead, they can search for remote experts according to experience, professional capabilities, industry knowledge, and the requirements of each position.

    One major advantage is access to a broader talent pool. A company searching locally may have difficulty finding someone with experience in a particular technology, software platform, industry, or business process. Remote hiring expands the search and can make it easier to find professionals with the required specialization.

    Remote teams can also provide greater workforce flexibility. Businesses may hire specialists for full-time responsibilities, part-time support, dedicated ongoing positions, or individual projects. This allows organizations to structure their teams according to workloads and changing operational requirements.

    Companies can use remote professionals to support numerous departments. A business might hire a virtual assistant for administration, a bookkeeper for financial records, a customer service representative for customer communication, a lead generation specialist for sales development, and an SEO specialist for online visibility. More specialized organizations may require medical billing specialists, paralegals, insurance professionals, software developers, data analysts, or e-commerce specialists.

    Remote hiring can be particularly valuable for growing companies that need additional expertise without building every function around a traditional office-based workforce.

    Our goal is to help organizations hire experts and specialists who complement their existing teams and provide the skills needed for important business functions. Whether your company operates in New York, London, Sydney, Dubai, Abu Dhabi, or another market, remote hiring provides a flexible way to access professional talent and develop a workforce capable of supporting long-term business growth.

Finding the right professional involves more than simply matching a business with someone who has a particular job title. Companies need professionals whose skills, experience, availability, and working capabilities align with the responsibilities of the position. Our approach helps businesses hire experts and specialists based on their specific staffing and operational requirements.

The process begins with understanding what type of professional the business needs. Some companies may require a virtual assistant to manage administrative responsibilities, while others need a bookkeeper, customer service representative, sales specialist, digital marketer, software developer, or industry-specific professional. Clearly defining the role helps narrow the search toward suitable remote talent.

Businesses can hire professionals across administration, accounting, finance, customer support, sales, marketing, design, technology, data, human resources, healthcare administration, legal support, insurance, real estate, e-commerce, logistics, and research. This broad selection makes it possible to find specialists for both general business functions and more specialized positions.

We also recognize that staffing requirements vary between organizations. A startup may require one versatile remote professional, while an established company may need several specialists supporting different departments. Businesses can therefore explore talent for full-time, part-time, dedicated, ongoing, or project-based requirements.

Our remote hiring solutions serve organizations throughout the USA, UK, Australia, Dubai, and the UAE, helping companies access professionals beyond their immediate geographic areas.

The objective is straightforward: make it easier to identify the expertise your organization requires and connect with professionals capable of performing that work remotely. Whether you need one expert for a specific responsibility or multiple specialists to expand your workforce, we help you build a remote team around your business needs.

Yes. Our remote hiring solutions are suitable for small businesses, startups, entrepreneurs, agencies, growing companies, and established organizations that need access to professional skills. Small businesses often have important responsibilities that require specialized expertise but may not need to establish a large traditional in-house department for every function.

For example, a growing company might need a bookkeeper to maintain financial records, a virtual assistant to manage administrative responsibilities, a customer service representative to respond to customers, and a digital marketing specialist to support online growth. Remote hiring allows businesses to access these skills while building their teams according to their current requirements.

Startups can also hire experts for specialized areas such as software development, web development, graphic design, lead generation, SEO, social media management, data analysis, automation, recruitment, and project management. This provides access to different professional capabilities as the company develops.

Flexible staffing is particularly useful when business requirements change. Organizations may need a specialist for a particular project, part-time support for an existing department, or a dedicated professional to handle ongoing responsibilities. As workloads increase, additional remote workers can be introduced into different areas of the business.

We support companies operating throughout the United States, United Kingdom, Australia, Dubai, and the wider UAE, including businesses that work entirely online or maintain a combination of office-based and remote teams.

Our goal is to make professional talent accessible to organizations of different sizes. You do not need to be a large corporation to hire specialists with relevant expertise. Whether you are launching a new company, expanding an existing operation, or strengthening a particular department, remote professionals can provide the skills and additional capacity required to support continued business growth.

Yes. Businesses have different staffing requirements, which is why flexibility is an important part of remote hiring. Companies can hire experts and specialists according to the type of support they require, including full-time, part-time, dedicated, ongoing, or project-based arrangements.

A full-time remote professional may be appropriate when a business has consistent responsibilities that require daily attention. Examples include virtual assistants, executive assistants, bookkeepers, customer service representatives, sales representatives, account managers, developers, and other professionals who can become an ongoing part of business operations.

Part-time hiring may be more appropriate when a company needs regular support but does not require a professional for a complete working day. This can work well for bookkeeping, administrative support, social media management, research, data entry, customer support, and numerous other functions.

Businesses can also hire specialists for defined projects. A company might require a web developer to complete a website, a graphic designer for marketing materials, a data analyst for a reporting project, an automation specialist to develop workflows, or a researcher for a specific business initiative.

Dedicated remote professionals can provide another option for organizations that want consistent access to particular expertise and closer integration with their existing teams.

These hiring possibilities are available to companies throughout the USA, UK, Australia, Dubai, and UAE. Businesses can determine the role, responsibilities, required experience, expected working schedule, and duration according to their operational needs.

This flexibility allows organizations to build remote teams without applying the same staffing structure to every position. Whether you need temporary expertise, ongoing assistance, or a long-term team member, you can hire remote experts and specialists according to the requirements of your business.

Our remote hiring solutions can support businesses across a broad range of industries because many administrative, financial, technical, customer-facing, and professional responsibilities can now be completed remotely. We help organizations hire experts and specialists according to their industry, business model, department, and individual role requirements.

Professional services companies can hire accountants, bookkeepers, administrative assistants, executive assistants, researchers, customer support representatives, and marketing professionals. Technology companies can find software developers, web developers, IT support specialists, data analysts, QA professionals, automation specialists, and digital marketers.

Healthcare organizations can hire remote professionals for medical administration, billing, coding, patient scheduling, insurance verification, prior authorization, medical records, and other non-clinical support functions. Legal businesses can find paralegals, legal assistants, legal researchers, intake specialists, document review professionals, and other remote legal support specialists.

Real estate and property businesses can hire real estate virtual assistants, transaction coordinators, property listing specialists, lead generation professionals, appointment setters, mortgage support professionals, and property management assistants. E-commerce companies can hire Amazon virtual assistants, Shopify specialists, product listing professionals, customer service representatives, order processing specialists, and e-commerce operations professionals.

We also support businesses in insurance, logistics, education, recruitment, marketing, finance, consulting, hospitality, nonprofit organizations, and numerous other sectors.

Our services are designed for businesses throughout the USA, UK, Australia, Dubai, and the UAE, from startups and small businesses to agencies and established organizations.

Every company has different staffing requirements. Our objective is to provide access to a broad range of remote talent so businesses can find professionals whose expertise corresponds with the work they need completed.

Whether you need administrative support or highly specialized professional skills, you can hire experts and specialists to strengthen individual departments, increase operational capacity, and build a flexible remote workforce.